Question 1

Is BerlinRelo's fee refundable?

Accepted Answer

Yes. You have 14 days from the start of Phase 2 to decide whether you are seeing our value add. If not, you will receive a full refund. The 14-day cancellation limit can also be extended on a case-by-case basis.

Question 2

How long is the BerlinRelo service period?

Accepted Answer

We work with you for up to 180 days to find a flat where you are happy. We do not accept searches forecasted to take more than 80 days. If success isn't seen within the first 14 days of search execution, we cancel and issue a full refund.

Question 3

How much does BerlinRelo cost?

Accepted Answer

The average fee is approximately €1,700 + VAT. The exact fee varies based on search complexity and is set during the prospect call. You only pay when you successfully sign a lease.

Question 4

How long does it take to find an apartment in Berlin with BerlinRelo?

Accepted Answer

Our clients typically find apartments faster than those searching alone. While timelines vary based on requirements and market conditions, we've housed over 400 professionals since 2020 with a focused, strategic approach.

Question 5

What documents do I need to rent an apartment in Berlin?

Accepted Answer

Typical requirements include Schufa or credit report, proof of income (salary slips or employment contract), ID/passport copy, previous landlord reference (Mietschuldenfreiheitsbescheinigung), and sometimes a personal cover letter. BerlinRelo helps prepare all documents perfectly.

Question 6

Can BerlinRelo help if I don't have a Schufa or German credit history?

Accepted Answer

Yes. We work with clients who are new to Germany and help present their case professionally to landlords, using alternative documentation and narrative strategies that work.

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